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<pubDate>Mon, 03 Nov 2008 04:53:00 GMT</pubDate>
<lastBuildDate>Mon, 03 Nov 2008 04:53:00 GMT</lastBuildDate>
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<title>Management roles</title>
<link>http://www.businessrope.com/management/</link>
<description>What do managers do? What are managers expected to do? Managers play at least three separate roles in any business: interpersonal, informational and decisional. Managers are also expected to plan...</description>
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<pubDate>Mon, 03 Nov 2008 04:53:00 GMT</pubDate>
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<title>Get the shopping list</title>
<link>http://www.businessrope.com/get-the-shopping-list/</link>
<description>Get the shopping list A recent example of 'getting the shopping list' when negotiating is one of my associates negotiating and agreeing on an hourly rate for a work assignment...</description>
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<pubDate>Wed, 08 Oct 2008 00:30:00 GMT</pubDate>
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<title>TELEWORKERS</title>
<link>http://www.businessrope.com/work-is-something-you-do-not-something-you-travel-to/</link>
<description>Work is something you do, not something you travel to. Do you really need to go to work every day to achieve your work targets? Do workers achieve their best...</description>
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<pubDate>Thu, 11 Sep 2008 06:04:00 GMT</pubDate>
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<title>What are the major attributes of Leadership?</title>
<link>http://www.businessrope.com/leadership/</link>
<description>What are the major attributes of Leadership? Are the following points the major attributes of leadership? 1. Unwavering courage based upon knowledge of self, and of one's occupation. No follower...</description>
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<pubDate>Tue, 19 Aug 2008 04:17:00 GMT</pubDate>
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<title>IS CUSTOMER SERVICE AN OXYMORON?</title>
<link>http://www.businessrope.com/is-customer-service-an-oxymoron/</link>
<description>The specialist mind set My wife recently had to undergo 'urgent' surgery in a private hospital. After numerous expensive visits and consultations the specialist set a date some seven weeks...</description>
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<pubDate>Mon, 18 Aug 2008 06:45:00 GMT</pubDate>
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<title>Are you using the 80/20 Pareto Rule for profit and success in your personal and business life?</title>
<link>http://www.businessrope.com/8020-pareto-rule-for-profit-and-success/</link>
<description>Are you using the 80/20 Pareto Rule for profit and success in your personal and business life? There are many economic conditions, for example the distribution of wealth and resources...</description>
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<pubDate>Thu, 07 Aug 2008 06:51:00 GMT</pubDate>
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<title>Is your business using Kaizen?</title>
<link>http://www.businessrope.com/kaizen/</link>
<description>Is your business using Kaizen? Kaizen - means 'continuous improvement' and leads to improvements in quality, productivity and customer satisfaction. Kaizen is a Japanese concept of continuing improvement in all...</description>
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<pubDate>Thu, 24 Jul 2008 23:01:00 GMT</pubDate>
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<title>CUSTOMER SERVICE AND THE BANKS</title>
<link>http://www.businessrope.com/bank-service/</link>
<description>Why should I give my money to an organisation that fails to provide the expected levels of service? I don't even give them my money - they just take it...</description>
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<pubDate>Fri, 11 Jul 2008 22:23:00 GMT</pubDate>
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<title>Induction</title>
<link>http://www.businessrope.com/should-employee-induction-in-the-21st-century-should-be-a-year-long-process/</link>
<description>Induction How long will you spend on the induction process for a new employee? Should employee induction in the 21st century should be a year long process? After spending hundreds...</description>
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<pubDate>Wed, 02 Jul 2008 23:20:00 GMT</pubDate>
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<title>Customer service or an interuption to our day?</title>
<link>http://www.businessrope.com/customer-service-or-an-interuption-to-our-day/</link>
<description>What did you do to delight your customer yesterday? What will you do to delight your customer today? What does your customer really want? Most people, particularly older people, are...</description>
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<pubDate>Sun, 29 Jun 2008 01:49:00 GMT</pubDate>
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